Store Policy

BRED STORE POLICY

Returns and Exchanges

  • All purchases are eligible for exchange or store credit only within 14 days of purchase.
  • BRED does not issue cash or credit-card refunds.
  • The original receipt is required for every exchange or store credit.
  • Merchandise must be unworn, unused, unwashed and in its original condition.
  • All original tags, packaging and accessories must be included.

Footwear

  • Shoes must be returned unworn and in their original, undamaged shoe box.
  • Please try shoes on indoors and on a clean surface.
  • Shoes showing creases, dirt, wear, odors or damage cannot be accepted.
  • The shoe box is part of the merchandise and must not be taped, labeled or damaged.

Final-Sale Items

The following purchases are final sale and cannot be returned or exchanged:

  • Discounted or clearance merchandise
  • Special releases, limited-edition products and raffles
  • Undergarments, socks and opened personal-care products
  • Gift cards
  • Special orders
  • Items marked "Final Sale"

Defective or Incorrect Items

Defective merchandise must be reported within seven days of purchase. The original receipt and all packaging are required. Normal wear, accidental damage, misuse or improper care are not considered manufacturing defects. Approval is subject to inspection by BRED.

Payments

  • Valid identification may be requested for certain credit-card transactions.
  • The customer's name may be required to match the name on the payment card.
  • BRED reserves the right to refuse suspicious or unauthorized transactions.
  • Prices and promotions cannot be adjusted after a purchase is completed unless otherwise stated.

Holds and Deposits

  • Merchandise may be held only with management approval.
  • Deposits are nonrefundable unless otherwise stated in writing.
  • Items not picked up by the agreed deadline may be returned to available inventory.

Personal Belongings

BRED is not responsible for personal property that is lost, stolen or left inside the store.

Customer Conduct

BRED is committed to providing a safe and respectful shopping environment. Abusive, threatening, discriminatory or disruptive behavior will not be tolerated. BRED reserves the right to refuse service or ask individuals to leave when necessary.

Management Discretion

All returns and exchanges are subject to inspection and approval by BRED management. BRED reserves the right to refuse a return or exchange that does not meet this policy.

Thank you for shopping at BRED.